Troubleshooting Masalah Umum Aplikasi Kasir AppSheet
Panduan troubleshooting masalah umum di aplikasi kasir AppSheet dan solusinya.
📅 17 November 2025⏱️ 12 menit baca📁 FAQ
Pendahuluan
Troubleshooting masalah di aplikasi kasir AppSheet memerlukan systematic approach dan good understanding tentang system components. Panduan ini covers common issues dan step-by-step resolution processes untuk quick recovery.
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Common Sync dan Connectivity Issues
Data tidak sync: check internet connection, restart app, clear cache
Offline mode not working: verify offline settings, check storage space
Slow performance: check network speed, reduce data volume, optimize queries
Connection timeout: increase timeout settings, check server status
Data loss issues: implement recovery procedures, restore dari backup
User Access dan Permission Issues
User cannot login: verify credentials, reset password, check user status
Cannot access certain records: review permission configuration
Session timeout issues: adjust timeout settings, clear session cache
Data appears different untuk different users: check row-level security
Duplicate user accounts: implement user management cleanup
Data Quality dan Integrity Issues
Duplicate transactions: implement transaction ID validation
Inventory discrepancies: run reconciliation, identify variances
Incorrect calculations: audit formulas, check data types
Missing data: trace transaction flow, identify failure points
Corrupted data: restore dari backup, prevent future corruption
Systematic Troubleshooting Approach
Document issue details: when, where, how often, who affected
Isolate problem: identify affected components, reproduce consistently
Check logs dan error messages untuk clues
Test hypotheses systematically untuk identify root cause
Implement fix dan verify resolution, monitor untuk recurrence
Kesimpulan
Systematic troubleshooting approach memastikan issues resolved quickly dengan minimal disruption. Dengan proper logging dan monitoring, most issues dapat diidentifikasi dan fixed sebelum impact business operations.
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